Frequently Asked Questions

• How long have you been in business?

  Our parent company, NotiSys, has sent millions of email and text messages to people for over ten years.

• What’s the difference between CampusWire and other message services?

  CampusWire is the only company at this time offering true voice message notification. You record your message over the phone, and people on your list hear exactly what you’ve said. CampusWire also uses trusted partners who have direct relationships with major mobile phone carriers to keep your text messages from getting blocked as spam. Plus, CampusWire sends out your message simultaneously to everyone in your group―no waiting in long server lines, just fast, reliable delivery.

• Will I need to buy additional hardware or software for CampusWire?

  No. CampusWire is completely web based. All you need is a standard web browser like Internet Explorer, Safari or Firefox (all are free downloads) and access to the Internet.

• If I cancel my subscription before the end of the month, can I receive a refund?

  Unfortunately, we cannot issue refunds once a new subscription month begins.

• Will my mobile phone company charge me for receiving CampusWire text messages?

  Your mobile phone company may charge you for the text messages you receive. CampusWire will not be liable for any charges you may receive from your mobile phone company for receiving CampusWire text messages.

• Can you guarantee that my text messages will be delivered?

  CampusWire cannot guarantee the successful delivery of text messages. However, we work with trusted, third party partners who have direct relationships with the major mobile phone carriers. This gives your messages the best possible chance of delivery without being blocked as spam.

• Can you guarantee that my email messages will be delivered?

  Sending mass email is a complicated process, and there are many reasons for delayed or even failed delivery. We will do our best to make sure this does not happen, but we cannot guarantee delivery of email messages.

• What’s the difference between CampusWire and other message services?

  CampusWire is the only company at this time offering true voice message notification. You record your message over the phone, and people on your list hear exactly what you’ve said. CampusWire also uses trusted partners who have direct relationships with major mobile phone carriers to keep your text messages from getting blocked as spam. Plus, CampusWire sends out your message simultaneously to everyone in your group―no waiting in long server lines, just fast, reliable delivery.

• Does CampusWire work with Macs and Linux?

  Yes. CampusWire is a web based service, so it doesn’t matter what type of computer you’re using. You just need an Internet connection and a standard web browser to send messages.

• How often do you back up CampusWire messages and groups?

  CampusWire is hosted at a secure data center. All CampusWire subscriber messages and lists are backed up daily and stored off site.